416.477.7687 contact@rgigroup.ca

Rebecca Goodfellow

Client Manager, RGI Group Insurance

rebecca@rgigroup.ca
C: 416.729.5526
T: 416.477.7687

How did you get your start working in the Insurance industry?

I started my career in the rental car industry upon completion of college, where I studied Hotel and Resort Management. Working in the rental car industry in the daily rental setting, I then moved into a role working hand in hand with an insurance company to manage rentals associated to auto insurance claims. It was in this role that I developed an interest into the insurance world. Through relationships developed with a local Insurance Agent, I began my first position in administration and policy sales.

Why do you think Brokers are critical to this industry?

Insurance is an intangible product, a broker puts a face to that product. I am the representation from beginning to end of the product. We are educated and informed on policies, so while it may be easy to just click on the internet and get a policy from a direct writer, you don’t always know what you are getting. Brokers are critical to ensure that people are being protected properly. We are the link between the client and the company connecting both for a mutually beneficial relationship/transaction.

What do you personally promise to your customers?

As my clients broker, I promise to always do my best for them. I will keep them informed and guide them in making policy decisions that best suite them, each client and situation is different, there is no one size fits all. I want to build relationships with my clients, I want them to trust me and the work I do for them. I want my clients to recommend me to their friends and family because they believe I do what is right for them.

How will you deliver on the promise?

  • I will be accessible to my clients, always provide them with answers to their questions, solutions to their problems, and options for coverage.
  • Constantly educating myself on what is changing in the industry.
  • Advocating for my clients when any issues arise. Working with honesty and integrity.
Phone: 416.477.7687
Toll Free: 833.90.GROUP
31 King Street W., Bowmanville ON

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