416.477.7687 contact@rgigroup.ca

Need to report a claim? We’re here to help.

We’ll be with you every step of the claims process.

Contact us at: 416.477.7687 , option 3

Sometimes, despite your best efforts, it is possible that you will need to report a claim. DON’T PANIC!

  • Make sure everyone is safe
  • Call Emergency Services if police or ambulance are necessary
  • Call your broker, and let your partners at Roughley Insurance Brokers Ltd. support you through the claims process

How to report a claim during business hours (Monday to Thursday, 9am – 5pm, Friday, 9am – 4:30pm):

Call your broker at our office to let us know what has happened and how best to contact you. We’ll report your claim and provide the necessary policy information to the insurance company. We will be in touch with you to begin the process.

Alert us immediately if you do not hear from a claims adjuster within 24 hours.

How to report a claim after business hours:

Phone: 416.477.7687
Toll Free: 833.90.GROUP
31 King Street W., Bowmanville ON

Have a question? Contact us today!